Canyonite Shipping Policy

Processing Times

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has shipped, including tracking details.

Shipping Rates & Delivery Estimates

• Standard Shipping (U.S.): 3–5 business days

• Expedited Shipping (U.S.): 1–2 business days

• International Shipping: 7–21 business days (varies by destination and customs clearance)

Shipping charges are calculated and displayed at checkout.

Order Tracking

All shipments include a tracking number. You can track your package using the link provided in your shipping confirmation email.

International Orders

• Customers are responsible for any customs duties, VAT, or import taxes that may apply in their country.

• Canyonite.com is not responsible for delays caused by customs.

Shipping Restrictions

• We currently ship worldwide, but some minerals may be restricted from import in certain countries.

• If your order cannot be shipped due to restrictions, we will notify you and issue a full refund.

Lost or Damaged Packages

• If your package arrives damaged, please contact us within 7 days with photos of the product and packaging.

• If your order is lost in transit, we will work with the carrier to resolve the issue and send a replacement if possible.

Address Accuracy

Please double-check your shipping address at checkout. Canyonite.com is not responsible for orders shipped to incorrectly entered addresses.

Questions?

If you have any questions about shipping, email us at support@canyonite.com

(520) 262-7223‬